Privacy & data protection

Privacy Policy

How Velondura handles account data, ride telemetry, diagnostics, and sharing features.

Last updated: May 18, 2026 Controller: Choolii Solutions AB [email protected]

1. Contact details

This Privacy Policy explains how Velondura, operated by Choolii Solutions AB ("we", "us", "our"), collects, uses, stores, and shares personal data when you use the Velondura mobile app and related services.

Privacy and support contact: [email protected]

2. Data we process

Account and sign-in data, such as email address and account identifiers.
Ride and telemetry data, such as location, speed, distance, and sensor metrics.
Device and diagnostic data, such as app version, OS version, device model, and error reports.
Media selected by you, such as bike photos.
Share-related data when you actively create and use live share links.

3. Why we process data

To provide core app functionality, including ride tracking, sensor connectivity, sharing, and account features.
To authenticate users and keep accounts secure.
To diagnose issues, improve quality, and provide user support.
To meet legal obligations.

4. App permissions and sensitive access

Depending on your usage, Velondura may request access to:

Location, including background location, for ride tracking and related ride features.
Bluetooth for discovering and connecting bike sensors.
Camera and photos for QR workflows and user-selected images.
Notifications for service-related app notifications.

5. Sharing of data

We do not sell personal data. We may share data with service providers when needed to run the service, such as hosting/infrastructure providers, selected mapping and weather providers, and identity providers (Google and Apple) when you choose those sign-in methods.

6. Security

We use reasonable technical and organizational safeguards to protect personal data, including encrypted transport (HTTPS), access controls, and operational security measures.

7. Data retention

We retain personal data only as long as needed for the purposes described in this policy, or as required by law. When data is no longer needed, it is deleted or anonymized.

8. Your rights

Depending on applicable law, you may have rights to access, correct, delete, object to, or request portability of your personal data. You can contact us at [email protected].

9. Account deletion

You can request account deletion through supported account management flows. You can also contact [email protected] for deletion assistance.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always published on this page with the updated "Last updated" date.